1. Stop Use & Recall Notice IMMEDIATE ACTION REQUIRED

3M Hong Kong


  • Stop Use & Recall Notice IMMEDIATE ACTION REQUIRED

    2019-07-25

    Stop Use & Recall Notice

    IMMEDIATE ACTION REQUIRED

    3M™ DBI-SALA® Twin-Leg Nano-Lok™ edge and Twin-Leg Nano-Lok™ Wrap Back
    Self-Retracting Lifelines

     

     

     

     

     

     

    3M Fall Protection announces an immediate stop use and product recall of the 3M™ DBI-SALA® Twin-Leg Nano-Lok™ edge and the Twin-Leg Nano-Lok™ Wrap Back Self-Retracting Lifeline. These Twin-Leg Nano-Loks are used as part of a personal fall protection system that connects two self-retracting lifelines/devices (SRLs/SRDs) directly under the dorsal D-ring of a worker’s harness. The Twin-Leg Nano-Lok edge is intended to be anchored at foot-level, is designed for sharp and/or leading edge applications and incorporates an energy absorber. The Twin-Leg Nano-Lok Wrap Back is intended for wrapping around an anchor and incorporates a similar energy absorber. 3M has determined that in a fall and under certain conditions, the energy absorber of these devices may not properly deploy which could expose the worker to serious injury or death. There have been no reports of accidents or injuries associated with this issue, these products must be removed from service immediately.

    To address this situation, in the interests of worker safety, 3M is launching a global stop use of the Twin-Leg Nano-Lok edge and Twin-Leg Nano-Lok Wrap Back SRL devices. 3M is recalling all these devices to be repaired or replaced as soon as a solution is identified, tested and certified. Alternatively, end-users may elect to receive cash for their returned devices as described below. This stop use/recall affects all models of the Twin-Leg Nano-Lok edge and Twin-Leg Wrap Back SRLs since first introduced in 2013. This stop use/recall does not affect the single-leg versions of these models. As of the date of this notice, no 3M twin-leg SRL product is approved for use over sharp or abrasive edges.

    Users/Owners: Immediately stop using your Twin-Leg Nano-Lok edge and Twin-Leg Nano-Lok Wrap Back SRL and take these devices out of service. Next, please go to www.NanoLokEdgeRecall.com and follow the instructions on how to return your device. As soon as a product solution is available, 3M will either repair or replace your device and return it to you at 3M’s expense. Alternatively, and only until a repair or replacement solution is available, you can return your device and elect to receive cash in the amount of $400 USD if your device was manufactured after January 1, 2017, or $200 USD if your device was manufactured before January 1, 2017. The manufacture year/month is printed on the back label of the device.

    Distributors: Please contact our Customer Service department at 1-833-638-2697 or email us at 3musfpserviceaction@mmm.com to obtain a listing of all Twin-Leg Nano-Lok edge and Twin-Leg Wrap Back SRLs sold to you. If you have any of these devices in stock, please return them to 3M Fall Protection for credit at 3M’s expense. Please immediately forward this Notice to any of your customers/users who have purchased Twin-Leg Nano-Lok edge and Twin-Leg Nano-Lok Wrap Back SRLs from you with an urgent request that they read and comply with this Notice.

    Please contact 3M Customer Service for assistance, additional recall information, or alternative solutions at 1-833-638-2697 or 3musfpserviceaction@mmm.com.

    We sincerely apologize for any inconvenience that this situation may cause to you or your customers.

    July 25th, 2019


About 3M

  • 3M technology continues to improve people's daily lives. As of the end of 2019, 3M global sales of more than 32.1 billion US dollars, nearly 96,000 employees connecting with customers around the world to develop business. To learn more about 3M's innovative solutions to the world’s challenges, please visit www.3M.com or follow @ 3MNewsroom on Twitter to find out more about our developments.


About 3M Hong Kong

  • 3M Hong Kong Limited, a wholly-owned subsidiary of 3M Company, was founded in 1961 to satisfy customers with superior quality, value, and service. Primarily served as a sales and marketing hub for 3M products, we focus on four major businesses including Consumer, Health Care, Safety & Industrial, Transportation and Electronics. For more information, please browse www.3M.com.hk or follow @3M Hong Kong on Facebook.


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